Questions & Answers

  • What kinds of payment are accepted?

At this time, we accept payment via Paypal (both Paypal account and Credit Card) which is one of the most secured online payment gateway in order for you to make payment through internet. 

  • How will I know that my order is placed successfully?

Once you successfully place your order, you will receive a confirmation email with details of your order and your order ID.

  • What if I make a mistake in my order?

Please contact us at [email protected] and we will work to correct the problem as soon as possible.

  • Are Payments Secure?

ABSOLUTELY YES. At this time, we accept payment via Paypal (both Paypal account and Credit Card) which is one of the most secured online payment gateway in order for you to make payment through internet. 

  • I’ve not received my order, what should I do?

If you have not received your order, then please contact us at [email protected] and we will work to correct the problem as soon as possible.

  • How long will it take to receive my order?

Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)

  • Do you accept returns?

We gladly accept returns for unused condition with the original packaging. We do not accept returned items that’s worn, damaged, washed or altered in any way.

  • Do you ship internationally?

Unfortunately, currently we are shipping within the US only.

  • What if I like a product that’s listed as “Sold Out” online?

Contact us! Many of our products are customized, print to order, besides we restock often. Just drop us a line at [email protected] and we’ll research its status for you.

  • Can I get expedited shipping? 

At this time we don’t offer an expedited service. We work as fast as we can to get all orders out as soon as possible, but can’t guarantee your items will arrive by a certain day because it depends on your address, the post office and other relevant factors.